Privacy Policy | Terms of Service

Intended Audience and Territory

The Thistle Insurance Services site is intended to provide information and assistance for members of the public in the United Kingdom interested in purchasing commercial insurance.

Privacy

Thistle Insurance Services, as part of the PIB Group is committed to upholding the privacy of its employees, clients and site users and does not sell, rent, loan, trade or lease any personal information that is recorded on our site. You can visit this site without disclosing any personal information.

This site may provide links to third-party sites for your convenience and information. If you access those links, you will leave our site. We do not control those sites or their privacy practices, which may differ from ours. We do not endorse or make any representations about third-party sites.

Data collection and use

When you request information through this site, we may need to know some personal information about you. When emailing us or requesting information we need your e-mail address, name and other limited personal identifiers, typically name and contact number.

Where you request services or products we will usually need additional limited data. Your personal data will be processed to provide information, goods, products and services you request in the form that you require.

If we require sensitive personal data then we will ensure that the collection and use is in strict accordance with the "applicable legislation" principles of data protection and data privacy.

We will not pass your details to anyone else outside the PIB Group without your permission.

The details you provide may also be used to update our records and those of companies within the PIB Group so that we may provide you, from time to time, with risk or insurance related information or details of services, or products, which we think, may be of interest to you.

Please advise us if you do not wish your information to be used in this manner.

Any enquiries about our data protection or privacy policy or practices should be addressed to:

Data Protection Officer
PIB Group
Company Secretariat
68 Lombard Street
London EC3V 9LJ

Complaints

If you have any issues of concern, complaints or comments with regard to Thistle Insurance Services, please contact:

Compliance Officer
PIB Group
68 Lombard Street
London EC3V 9LJ

Disclaimer

Whilst all reasonable care has been taken in the preparation of this site no liability is accepted under any circumstances by Thistle Insurance Services or PIB Group for any loss incurred as a result of reliance on any statement, error or any omission contained herein.

The statements within this site reflect our understanding of current and proposed legislation, which may change without notice.

The content of this site should not be regarded as specific advice in relation to the matters addressed.

Cookie Policy

What is a Cookie?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. The web site that created the cookie can then access it at a later time to recover the information, for example for use on a different page.

Cookies do lots of different jobs, like keeping track of choices you make during your quote journey, letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

As well as the site setting cookies it is possible for them to be set by a third party, these are known as third party cookies.

We use cookies to:
Track selections that you make while you are getting a quote or buying a policy. These cookies are essential to us delivering our services. Support the collection of anonymous statistics to allow us to understand how the web site is used in order to improve the visitor experience. Keep track of when you come to the site via one of our partners. These are third party cookies. You can find out more about cookies at allaboutcookies.org and youronlinechoices.eu.

Cookie Categories
The cookies used on this website have been categorised based on the categories found in the International Chamber of Commerce UK Cookie Guide. This defines four categories of cookies based on what they are used for and the sort of information they store:

Strictly Necessary
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like providing a policy quote, cannot be provided.

Performance
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located.

These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting and Advertising
This site does not use targeting and advertising cookies.

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Some of our websites also include third party cookies, which are cookies set by other companies such as our partners. In each of the four categories above, we have specified where third party cookies are used.